Jeannette Sutton, PhD Associate Professor Director of Graduate Studies
College of Emergency Preparedness, Homeland Security, and Cybersecurity
University at Albany, SUNY
jsutton@albany.edu
About Jeannette
Resources for online messaging during the COVID-19 pandemic
Resources for online messaging during the COVID-19 pandemic
Jeannette Sutton, PhD, is an Associate Professor and Director of Graduate Studies in the College of Emergency Preparedness, Homeland Security, and Cybersecurity at the University at Albany, SUNY. Dr. Sutton specializes in disaster and risk, with a primary focus on online informal communications, and public alerts and warnings disseminated via terse messaging channels. Much of her research investigates the evolving role of information and communication technology, including social media and mobile devices, for disaster preparedness, response, and recovery.
Dr. Sutton has held numerous grants from the National Science Foundation, as well as NOAA, USGS, the U.S. Department of Homeland Security, and the Office of Naval Research.
With colleague, Carter T. Butts (University of California, Irvine), Sutton was recently awarded a NSF RAPID research grant to study agency communication online in response to the COVID-19 Pandemic. She is also the lead for a Working Group on Longitudinal Risk Communication, funded by the National Science Foundation.
Dr. Sutton's research has been published in the Journal of Homeland Security and Emergency Management, the Proceedings of Information Systems for Crisis Response and Management; Information, Communication, and Society; Health Communication, and the Proceedings of the National Academy of Sciences. She is also a current member of the Advisory Board for the National Construction Safety Team at the National Institute of Standards and Technology. Jeannette holds a PhD in sociology from the University of Colorado, Boulder and completed her postdoctoral training at the Natural Hazards Center, University of Colorado, Boulder.
Resources for online messaging during the COVID-19 pandemic
Resources for online messaging during the COVID-19 pandemic
Resources for online messaging during the COVID-19 pandemic
COVIDCalls (May 8,2020)
Joan Donovan & Jeannette Sutton
communication+misinformation
My guests today are experts in the ways that risk communication works--in the ways that public officials push important information out to the public, but also in how information is manipulated.
Listen here
NOAA Seminar (April 2019)
Dr. Jeannette N Sutton and colleague Dr. Erica Kuligowski discuss "Creating Alerts and Warnings for Short Messaging Channels"
Flash Briefing (March 14,2020)
The Coronavirus, also known as COVID-19, has been declared a pandemic, which means there’s a worldwide spread of a new disease. Dr. Sutton speaks to Eric Singer from the PAST Fusion Cell at Argonne National Laboratory.
Alerts and warnings on short messaging channels: Guidance from an expert panel process.
Sutton, J. & Kuligowski, E. (2019).
Natural Hazards Review. 20(2)
Retweeting Risk Communication: The Role of Threat and Efficacy.
Sarah C. Vos, Jeannette Sutton, Yue Yu, Scott Leo Renshaw, Michele K. Olson, C. Ben Gibson, and Carter T. Butts (2018).
Risk Analysis, Vol. 38, No 12
Guidance on Creating Alerts and Warnings for Short Messaging Channels.
Jeannette Sutton and Erica Kuligowski (2019).
Curriculum Vitae
Copyright © 2020 Jeannette Sutton - All Rights Reserved.