Papers and Presentations

Selected Academic Articles

Health Communication Trolls and Bots Versus Public Health Agencies’ Trusted Voices

Date published: Sept 12 2018

Publication type: Journal article

Our Author(s): Jeannette Sutton



Retweeting Risk Communication: The Role of Threat and Efficacy

Date published: August 6 2018

Publication type: Journal article

Our Author(s): Sarah C. Vos,  Jeannette Sutton,  Yue Yu,  Scott Leo Renshaw,  Michele K. Olson,  C. Ben Gibson, Carter T. Butts



Lung cancer messages on Twitter: Content analysis and evaluation. 

Date published: January 15, 2018

Publication type: Journal article

Our Author(s): Jeannette Sutton, Sarah C. Vos, Michelle Olson, Chelsea Woods, Elisia Cohen, C. Ben Gibson, Nolan Edward Phillips, Jamie L. Studts, Jan Eberth & Carter T. Butts



Designing effective tsunami messages: The role of short messages and fear in warning response. 

Date published: December 15, 2017

Publication type: Journal article

Our Author(s): Jeannette Sutton, Sarah C. Vos, Michelle M. Wood & Monique Turner



Willingness to click: Risk information seeking during imminent threats. 

Date published: August 31, 2017

Publication type: Journal article

Our Author(s): Jeannette Sutton, Chelsea Woods & Sarah C. Vos



Designing imminent threat messages for an unfamiliar hazard.

Date published: October 9, 2017

Publication type: Journal article

Our Author(s): Jeannette Sutton & Renee Kaufmann



Milling and public warnings.

Date published: May 30, 2017

Publication type: Journal article

Our Author(s): Michele M. Wood, Dennis S. Mileti, Hamilton Bean, Brooke F. Liu, Jeannette Sutton & Stephanie Madden



Is a picture worth a thousand words? The effects of maps and warning messages on how publics respond to disaster information. 

Date published: September 2017

Publication type: Journal article

Our Author(s): Brooke F. Liu, Michele M. Wood, Michael Egnoto, Hamilton Bean, Jeannette Sutton, Dennis S. Mileti & Stephanie Madden



Tsunami warning message interpretation and sense making: Focus group insights.  

Date published: September 20, 2016

Publication type: Journal article

Our Author(s): Jeannette Sutton & Chelsea Woods



Disaster warnings in your pocket: A qualitative study of how audiences interpret wireless emergency alerts.  

Date published: September 3, 2016

Publication type: Journal article

Our Author(s): Hamilton Bean, Brooke F. Liu, Stephanie Madden, Jeannette Sutton, Michele M. Wood & Dennis S. Mileti



A cross-hazard analysis of Twitter warning messages.  

Date published: December 1, 2015

Publication type: Journal article

Our Author(s):  Jeannette Sutton, C. Ben Gibson, Nolan Edward Phillips, Emma S. Spiro, Cedar League, Britta Johnson, Sean M. Fitzhugh & Carter T. Butts



What  it Takes to Get Passed On: Message Content, Style, and Structure as  Predictors of Retransmission in the Boston Marathon Bombing Response
Date published:
August 21, 2015

Publication type: Journal article

Our Author(s): Jeannette Sutton, C. Ben Gibson, Emma S. Spiro, Cedar League, Sean M. Fitzhugh, Carter T. Butts
 


The Study of Mobile Public Warning Messages: A Research Review and Agenda
Date published: Feb 23 2015

Publication type: Journal article

Our Author(s): Hamilton Bean, Jeannette Sutton, Brooke F. Liu, Stephanie Madden, Michele M. Wood & Dennis S. Mileti



Terse Messaging and Public Health in the Midst of Natural Disasters: The Case of the Boulder Floods
Date published: Dec 03 2014

Publication type: Journal article

Our Author(s): Jeannette Sutton, Cedar League, Timothy Sellnow, Deanna D. Sellnow


 

Warning tweets: serial transmission of messages during the warning phase of a disaster event

Date published: Dec 20 2013

Publication type: Journal article

Our Author(s): Jeannette Sutton, Emma S. Spiro, Britta Johnson, Sean Fitzhugh, Ben Gibson & Carter T. Butts

 

Tweeting  the Spill: Online Informal Communications, Social Networks, and Conversational Microstructures during the Deepwater Horizon Oilspill
Date published: 2013

Publication type: Journal article

Our Author(s): Jeannette Sutton, Emma Spiro, Carter T. Butts, Sean Fitzhugh, Britta Johnson and Matt Greczek



Changing Channels: Communicating Tsunami Warning Information in Hawaii
Date published: July 5 2011

Publication type: Paper

Our Author(s): Jeannette Sutton, Brett Hansard, and Paul Hewett


 

Twittering Tennessee: Distributed Networks and Collaboration Following a Technological Disaster
Date published: May 2010

Publication type: Conference Paper

Our Author(s): Jeannette Sutton
 

Crisis Informatics

Backchannels on the front lines: Emergency uses of social media in the 2007 Southern California Wildfires

Date Published: May 2008

Publication Type: Conference Proceedings

Our Author(s): JN Sutton, L Palen, I Shklovski



Finding community through information and communication technology in disaster response

Date Published: Nov 8, 2008

Publication Type: Conference Proceedings

Our Author(s): I Shklovski, L Palen, J Sutton



In search of the bigger picture: The emergent role of on-line photo sharing in times of disaster

Date Published: May, 2008

Publication Type: Conference Proceedings

Our Author(s): SB Liu, L Palen, J Sutton, A Hughes, S Vieweg



Collective intelligence in disaster: Examination of the phenomenon in the aftermath of the 2007 Virginia Tech shooting

Date Published: May, 2008

Publication Type: Conference Proceedings

Our Author(s): S Vieweg, L Palen, SB Liu, AL Hughes, JN Sutton


Site-seeing in disaster: An examination of on-line social convergence

Date Published: May, 2008

Publication Type: Conference Proceedings

Our Author(s): AL Hughes, L Palen, J Sutton, SB Liu, S Vieweg



Crisis informatics: Studying crisis in a networked world

Date Published: Oct 7, 2007

Publication Type: Conference Proceedings

Our Author(s): L Palen, S Vieweg, J Sutton, SB Liu, A Hughes

Selected Presentations

Build Community Before the Storm: Social Media Engagement for Crisis Communication

August 2018 - NOAA/NWA VLab Forum talk by Dr. Jeannette N Sutton 


Risk Communication I (language, format, consistency in short-term)
August 5, 2015 at the American Meteorological Society Summer Community Meeting, Raleigh, North Carolina
 

Alerts, Warnings, and Social Media: what works, what doesn't, what makes a difference
June 24, 2013 at the 23rd World Conference on Disaster Management, Toronto, Canada
 

Strengthening Community Resiliency: New Media, Social Networks and the Critical Civic Infrastructure
June 7, 2010 at the 20th World Conference on Disaster Management, Toronto, Canada.